Shipping policy

We ship items from our supplier based in San Jose, CA with USPS. Production times can range from 1-5 business days (custom items may take an additional 1-3 days). Shipping times can range from 2-9 days. Holidays can affect shipping and production times.

You will receive an email from us with tracking when your order has been pulled for fulfilment. Please allow 24-48 for the post office to reflect transit. 

 PLEASE NOTE!

We are NOT responsible for lost packages or wrong addresses. No refunds or credit will be issued for packages delivered to the address provided at checkout.

DiscoDolly's is NOT responsible for any delivery delays because of carrier shipping delays. Please understand there is absolutely nothing we are able to do to make your package arrive faster once it has been dropped off for shipment. If you have any questions as to the whereabouts of your package once it has left our shop, please contact the shipping carrier. If your package is lost within the USPS system, please file a claim with USPS. We can not locate this for you once it is in their possession. Store credit may be issued for lost items, but full refunds will not be issued once a package leaves our warehouse and shows delivery via USPS.